We are shipping whilst making sure our staff stay safe. We are contactable by email.

European Delivery

Delivery Charges

Country

Delivery time in working days

Cost of shipping 

Austria

Within 3 days

£13.99

Belgium

Within 2 days

£9.99

Bulgaria

Within 7 days

£26.99

Croatia

Within 6 days

£26.99

Czech Republic

Within 4 days

£12.99

Denmark

Within 3 days

£14.99

Estonia

Within 5 days

£21.99

Finland

Within 5 days

£28.99

France

Within 3 days

£12.99

Germany

Within 3 days

£8.99

Hungary

Within 4 days

£13.99

Republic or Ireland

Within 2 days

£7.99

Italy

Within 4 days

£15.99

Latvia

Within 5 days

£19.99

Lithuania

Within 5 days

£16.99

Luxembourg

Within 2 days

£10.99

Norway

Within 6 days

£61.99

Poland

Within 4 days

£13.99

Portugal

Within 4 days

£19.99

Slovakia

Within 5 days

£14.99

Slovenia

Within 5 days

£19.99

Spain

Within 4 days

£14.99

Sweden

Within 5 days

£18.99

Switzerland

Within 3 days

£49.99

The Netherlands

Within 2 days

£9.99

Orders placed before 4pm, Monday to Saturday will be dispatched and collected by our couriers the same day. Orders placed after 4pm on Saturday may be dispatched throughout the weekend however will not be collected by our couriers until Monday.

All courier deliveries are delivered Monday to Friday (working days). All our delivery options will require a signature upon delivery.

 

Security & Liability

We aim to process every order as quickly as possible, for this reason once you have confirmed you order we are unable to make any changes to it. This also means that we are unable to combine orders.

All our couriers ensure that your goods are correctly signed for, ensuring that you order is in safe hands. Outdoor Clothing are unable to accept liability for any delivery instruction issued to the delivery company by the customer. If you leave instructions for the courier requested your order to be left in a different location (e.g. garage, shed, neighbour etc) we cannot accept responsibility if you fail to receive your order.

To avoid delays with your order it is important to ensure that the billing and delivery information is correct completed, including your email address and contact phone number as this information is used to aid the delivery process as outlined below.

Customers are reminded that they are responsible for all import duties/taxes.

 

Delivery Process

Once we have processed your order you will received an email from us confirming the successful dispatch of your order.

Our couriers will contact you via email and SMS text message (if a mobile phone number has been provided) to confirm the time and date for the delivery of your order.

If there is no response when the couriers try delivery then they will try again, usually the following day.  The couriers will re-attempt to delivery your order up two more times, after which it will be returned to Outdoor Clothing. 

If your assigned date/time is not convenient, you can reply to the email or SMS to rearrange a more suitable delivery service.

In some cases if DPD are unable to delivery to the address on the order for any reason they may deliver your order to a local pick up shop. You will be notified by them of the location and collection instructions.

 

Other Information

We are unable to accept responsibility for delays in delivery due to circumstances outside of our control, this includes any act or event that is beyond our reasonable control. This includes without limitations strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

We are unable to provide a refund for an order that has been returned to sender if we deem that our couriers made every effort to deliver the item in a timely manner until we receive the order back.

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