Terms & Conditions

Please read the following terms and conditions carefully as by using our website and or purchasing items from us you are agreeing to them.

We reserve the right amend and change these terms and conditions without notice.

Information Disclaimer

Whilst every effort is made to ensure all the information provided on our website is accurate and up to date, we cannot guarantee the accuracy, completeness or reliability of the information contained on our website. The information displayed on our website is for information purposes only and should be construed as advice. We reserve the right to change or discontinue any aspect of feature of our website at any time and without notice.

If you find an error or omission from our website, please let us know.

Please note that from time to time we may dispatch footwear either unboxed or in a box not original to the footwear. This is due to us occasionally having to pick footwear from our store to fulfil your order.

Imagery Disclaimer

All imagery provided on our website is for guidance only and physical items may vary slightly in design and colour. We reserve the right to change images without notice.

If you find an error with any of the imagery provided on our website, please let us know.


Google Translated Content

This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement.


We reserve the right to change the prices displayed on our website without notice. The price you pay for your order is the price displayed on our website at the time we receive your order. While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the goods you have ordered we reserve the right to cancel your order and provide you with a full refund, if this is the case we will make every effort to contact you.

The prices displayed on our website exclude delivery charges, for more information on our delivery charges please see out delivery information page. If you are ordering outside of the UK please see our European delivery information page.


Placing an Order

For more information on placing orders please see our Ordering and Payment page.

Please note that once an order has been placed we are unable to make any changes, this includes items ordered and address information. We are also unable to combine orders. If you find there is an error with your order please contact us as soon as possible.

Acceptance of Orders

No order is deemed as accepted by us until dispatch confirmation is received.

All orders placed on our website are subject to availability. In the unfortunate event that we are unable to supply all or part of your order you will be informed and refunded.

In the unfortunate event of a delay in dispatch of an order we will contact to you.


For full details on delivery please see our delivery information page.


For more information please see our Returns policy page.

Faulty Goods

For full information on our faulty goods policy please see our returns policy page

Cancellation Policy

We aim to dispatch all orders as soon as possible, therefore leaving a small window in which are able to process order cancellations before dispatch. If you find you need to cancel your order for any reason, please contact us as soon as possible.

If we are unable to process an order cancellation before dispatch we recommend returning the order to us once delivered with a brief explanation on the returns slip.

For more information regarding the cancellation of contract on delivered orders please see our returns policy.


If you wish to exchange your order, the most efficient way is to return your unwanted item to us for a refund, and place a new order on our site. This will ensure you get exactly what you require.

Re-sale of goods

The items shown for sale on our website are intended for private, consumer use and must not be offered for resale or as a commercial enterprise. We reserve the right to limit the total value of goods included in an order. If the total value of the your order exceeds the limit that we may choose from time to time, we will contact you.

Liability Statement

Climbing, mountaineering, hillwalking, travelling, hiking, skiing, snowboarding, canoeing, cycling and other related sports are potentially hazardous to you and those around you. It is the individuals own responsibility to learn and understand the proper techniques associated with safe participation in these sports and to fully accept and assume all risks, damages, injury, or death which may result from the use of the items on the Outdoor Clothing website.


Privacy Policy

For full information on our privacy policy please see our privacy policy page



For full information on our cookies policy please see our cookies policy page



Copying and printing portions of this website is permitted only for the sole purpose of placing an order with us. The materials on our website may not be used for any other purpose without written permission.


External Links

From time to time we may provide links to external websites. Although every effort is made to ensure that these websites are reputable and of a high quality we cannot be held responsible for the content of external internet sites that we link to or who are linked to us.


WEEE Regulations

For further information on our WEEE regulations compliance please see the related downloads at the bottom of this page.


Reaching Us

We are currently operating on a skeleton staff. If you have a problem please email us and we will call you back and help.

If you need to contact us please phone us on 01524 737604, email us on sales@outdoorclothing.co.uk, or write to us at Outdoor Clothing, Unit 1B, Bridgeside Industrial Park, Warton Road, Carnforth, Lancashire, LA5 9EX. We are open from Monday to Friday from 09.00 to 17:00.

Related downloads: